What is the first step in the problem-solving process?

The first step in the problem-solving process is defining the problem. This is crucial because understanding what the actual issue is helps guide the rest of the problem-solving process. It involves clearly articulating the problem you are facing, which allows for a focused approach when researching possible solutions or alternatives. By defining the problem, it enables individuals to identify specific needs or gaps that require addressing.

Without a clear and precise definition of the problem, subsequent steps, such as researching solutions or analyzing alternatives, may lead to misdirected efforts and ineffective outcomes. Identifying a need is indeed part of the problem-solving process but typically follows after the initial problem has been defined, as it requires an understanding of what needs to be resolved.